Refund and Cancellation Policy

Before payment

A customer may stop editing an invitation or leave Stripe Checkout before completing payment. No purchase is made unless payment is completed and verified.

Refund requests

A customer may request a refund within seven days of purchase if the invitation has never been published.

After the first publication, an ordinary change-of-mind request is reviewed case by case rather than automatically approved.

Duplicate charges, incorrect charges, or failure to provide purchased publishing access may be reported for investigation and an appropriate remedy.

This policy does not limit mandatory consumer rights.

How to request a review

Use the contact form or email support@invitified.com and include the order reference. If a refund is approved, it is returned through the original payment method where supported. No refund-processing timeframe is promised.